Why ayfie?

Our innovative teams possess an entrepreneurial spirit. They exercise collaboration and exhibit agility. At our core, we value insightful creativity, cultural diversity and passionate intelligence. We appreciate unique and motivated people who are striving for success and in the same breath welcome a work-life balance lifestyle. If that sounds like you, consider joining our mission.


ayfie is looking for Professional Services Engineers (m/f/x).

We are looking for skilled Professional Services Engineers who have a computer science background and passion in search, databases and direct customer contact. If you have previously dealt with big data or search solutions based on Elasticsearch or Solr, it is a plus. As a Services Engineer with ayfie, you will work directly with key customers to customize and develop mission critical solutions using ayfie platforms.

We are looking for experience and competence in:

  • Installation, configuration and customization of product software
  • Testing and verification of software solutions in cooperation with the customer and/or co-workers
  • Communication and documentation of bugs and issues to customer support
  • Consulting customers on the product's use to ensure that the full business value is realized
  • Documentation of customer's software solution
  • Interacting professionally with customers – at all times
  • Handle technically challenging situations, including effective communication with engineering on complex technical issues
  • Demonstrable technical troubleshooting and proven problem-solving skills (logical and critical thinking)
  • Cross-team collaboration – ability to communicate effectively and build effective working relationships across a diverse group of people and departments
  • Ability to multi-task in a dynamic rapidly-growing environment with minimal supervision
  • Ability to take initiative and work in a fast-paced environment while balancing multiple demands, addressing shifting priorities and maintaining focus
  • Excellent spoken and written German and English
  • Self-driven, motivated and out-going

The ideal candidate will have an IT-directed Bachelor/Master education from university or college and at least two years work experience with enterprise customers.

We use a wide range of systems and languages — the more you know, the better:

  • Java, .NET, SQL (MSSQL, Postgresql, Oracle), C sharp, HTML, CSS, Javascript, XML
  • Shell scripting with Powershell or Python– at least one is required
  • Docker and Kubernetes
  • Active Directory
  • Windows Server – Services and User Management
  • Microsoft products (on-prem, online) – Exchange, Fileserver, Sharepoint etc.
  • Search Technology, based on Elasticsearch or Solr, including relevance ranking, indexing, text analytics, etc.
  • Common cloud platforms and services (Azure, AWS, etc.)
  • Standard computer science concepts, personal computer architecture and networking
  • Linux and Windows operating systems
  • Database administration and concepts

We provide an exciting work environment where we strive to balance:

  • Bleeding edge technology and architectural continuity
  • Highly diverse demands and a sustainable development pace
  • Clean code and pragmatism
  • Team activities and room for focus
  • Motivating, demanding work and respect for private life
  • Freedom and process

General perks and benefits at ayfie:

  • Extraordinary chance to drive the future of AI and NLP in a dynamic work environment with sophisticated customers
  • Flexible career development path in an international company
  • Work with inspiring, collaborative, and extremely intelligent colleagues
  • Regular team events and fun activities
  • Room for focus
  • Aim to consistently balance demanding work, play and personal lives
  • Competitive salary and holiday package
  • Free fruit and drinks

Sounds like you?

Apply now! Please send your application using the form below.


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