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- How the car industry can increase its customer satisfaction
- In a world where a customer can make or break you with a single posting online, how can you and your company ensure that you can satisfy your customers in the best possible way?
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The challenge presents itself, as it often does, when information from different departments is needed quickly. Say, for instance, that you have a customer calling support and requesting information regarding the entire lifespan of his or her vehicle. Most often, each department has access to different parts of the vehicle’s history, but they can’t access information between departments and are therefore not able to present the whole lifespan. The customer will then have to contact every single department to request whatever information they have, which will be both time consuming and frustrating, resulting in a bad customer experience.
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- How to speed up Due Diligence and Litigation with Ayfie's text-analytics toolset
- Have you ever heard the expression “buried under paperwork”? That is exactly how M&A teams feel at the beginning of any litigation or Due Diligence exercise.
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We understand that starting a process like that can be demotivating because you know it will take time and that you will have to be both strategic and detail-oriented. Read how ayfie strived to cut down the time needed to sift through documents but also maintain the attention for detail required with these processes.
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- Helping HR to find expertise from 100,000+ CVs
- Recruitment agencies and large corporations with thousands of employees hold tens of thousands of CVs in their databases. This is useful so they can find the perfect candidate for a project, team, or available position.
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But identifying expertise across immense numbers of CVs is both tedious and time-consuming. Going through every CV in your database to know the competence you have on hand is a difficult and often imperfect task. Another, often overlooked issue is that you don’t know where all the CVs are located in the company’s information silos, which means that there are large parts of the company’s expertise that are unknown to you. This leads to the possibility of missing out on the perfect candidate.
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- Extracting data from image files (CAD files, photos, vector-based drawings)
- Construction companies often face challenges when they need to extract information from technical drawings, especially when they are created in a CAD file format.
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With an increase in digitalization and innovation, there has been an equal surge in file programs to pick and choose from. It is now normal to operate, not only with the different programs in the Microsoft office package but also with JP(E)G, PNG, vector-based drawings, and even CAD files. However, problems arise when you have to search for something particular within one of these file formats, as it is as good as impossible when you are not working within the dedicated program. And even if you are, one would still have to be in the exact file containing the information and still have to meticulously search for the information.
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