Customer Relationship Management
ayfie monitors the content and cadence of customer communications for sentiment and responsiveness over time. The ayfie engine produces alerts when changes indicate position in the buying funnel, risk of churn, and opportunities for interaction.
Human Resource Management
ayfie can analyze anomalous employee behavior within similar job functions to spot actions that are unusual in the organization. It can discover inconsistent employee behavior by checking it against historical patterns.
Through deep understanding of textual content, ayfie empowers the next generation of journalism. By surfacing the right content at the right time, ayfie offers complex data-journalism that combines structured and unstructured source data and machine-written content produced from structured insights of unstructured data.
ayfie allows companies to look at the data as a whole; to observe trends, spot new topics, identify potential problems including individual and group fraud, or flag business indicators. It thus helps to control vast quantities of unstructured and often conversational data that piles up.