How Aibel Gave 5,300 Employees Instant Knowledge Access

Aibel is a leading provider of EPCI services (Engineering, Procurement, Construction, and Installation) who designs, builds, and maintains platforms and other critical infrastructure for the energy industry.

The company is one of the largest suppliers of innovative and sustainable solutions on the Norwegian continental shelf. In addition, Aibel holds strong positions within the European offshore wind industry and in the electrification of offshore oil and gas installations and onshore processing plants.

Aibel's operations involves engineering teams, construction crews, procurement specialists, and risk management professionals. Each group needs access to different information, often urgently. A welding procedure. A safety regulation. A procurement requirement. A quality checklist.

Before Ayfie, the processes, activities, regulations, and requirements were well-documented in QualiWare, but finding exactly what you needed, when you needed it, required navigating through complex organizational structures with multiple steps. Employees often relied on colleagues to help locate specific information.

John Rokstad has worked in quality and risk management at Aibel for years. He knows the complexity of running engineering, procurement, construction, and installation (EPCI) operations across three countries and multiple large-scale yards in Haugesund, Laem Chabang, and Map Ta Phut.

He also knows the frustration when critical information is locked away in systems that employees can't easily search.

"Our processes, activities, regulations, and requirements were documented in QualiWare, but the sheer volume and complexity of our operations across three countries meant that finding exactly what you need, quickly, was a challenge. We needed search capabilities that could match the sophistication of our organizational structure."

In early 2025, Aibel launched a pilot project together with Ayfie and their technology partner Arriabtec. The goal was simple: integrate Ayfie's AI-powered search technology with Aibel's existing QualiWare management system and see if it actually made a difference.

"We wanted to test it in real conditions, where data is not perfect. We wanted to know: Would this work for our people, in their daily work, with the complexity we actually face?"

The answer came quickly.

Following the successful pilot, Aibel made the decision to deploy Ayfie's technology across the entire organization. The rollout began in Q4 2025 and now serves:

5,300 employees across Norway, Thailand, and Singapore
Operations at major yards in Haugesund, Laem Chabang, and Map Ta Phut
Multiple disciplines: engineering, construction, procurement, quality, safety, and risk management

THE IMPACT

The implementation leveraged Aibel's existing QualiWare infrastructure, delivered by Arribatec. This meant no disruption to existing workflows or systems —employees simply gained a new, more powerful QualiWare to search in.

Key results after deployment:

Information and documents are found within seconds
Employees find the right information, not just similar information
Teams in Norway, Thailand, and Singapore access the same knowledge base with the same quality
Less time spent asking "Do you know where I can find...?"

"Ayfie integrated seamlessly with QualiWare, and the combination is powerful—employees experience it as one unified system, where AI search feels like a natural extension of QualiWare's capabilities. "

THE PARTNERSHIP

The partnership behind the solution

Aibel's deployment of Ayfie was made possible through a strategic partnership between Ayfie and Arribatec.

Arribatec, which delivers QualiWare management systems to customers like Aibel, integrated Ayfie's AI search technology into their service offering. This combination gives customers like Aibel secure, efficient AI solutions that work with their existing infrastructure.

"Being selected by an industry leader such as Aibel is a stamp of approval that we are proud of," said Herman Sjøberg, CEO of Ayfie International. "It also shows how important our partnership with our friends at Arribatec has turned out to be."

For Aibel, the partnership meant a seamless implementation with minimal disruption and maximum value.

"We didn't just buy a technology. We got a solution that was designed to work with our systems, deployed by partners who understood our needs, and supported throughout the process. That made all the difference." – John Rokstad, Vice President, Quality and Risk Management, Aibel

Pilot project: Test the technology with a focused group of users on real tasks
Evaluate results: Measure the impact on efficiency and information access
Deploy at scale: Roll out across your organization with full integration and support
Continuous optimization: Refine and expand based on user feedback and business needs

Built for enterprise:

Integrates with existing management systems (QualiWare, SharePoint +++)
Secure, compliant, and built for complex organizational structures
Proven in global operations across multiple countries and languages
Supported by experienced technology partners

Instant access to critical information across three countries

We knew the information existed. We just couldn't find it fast enough.

From pilot to full deployment: 5,300 employees, three countries, one solution

THE PARTNERSHIP

The partnership behind the solution

Deploy AI search without disrupting your operations

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